We understand that the health and happiness of your pets are the top priorities. That's why each of our products is quality guaranteed. If you're not completely satisfied with your purchase, we will do everything possible to make it right as promised.
24/7 Friendly Support
Our customer support team is always ready to answer any questions and assist you at any time.
Free Shipping
Free worldwide shipping on all area order above $100.
30-Day Money-Back Guarantee
If the product does not meet your expectations, you can return it and receive a refund within 30 days.
Warranty for defective product exchange
Defective products will be replaced free of charge.
Got Questions?
Frequently Asked Questions
Have something on your mind? We’re here with the answers! We've gathered a list of frequently asked questions from customers just like you to help guide you through any uncertainties.
All of our products are thoroughly tested to ensure safety for all types of pets, including those with sensitive skin. We use natural ingredients and avoid harmful chemicals.
How can I track my order?
You can track your order using the tracking number sent to you via the order confirmation email. Additionally, you can log into your account on our website to see the latest status updates.
Are your products eligible for returns?
We accept returns within 30 days of purchase, as long as the product is in new and unused condition. For more details about our return policy, please visit our 'Return Policy' page.
What payment methods can I use?
We accept a variety of payment methods, including credit cards and PayPal. Choose the payment method most convenient for you at checkout.
How can I contact customer service?
You can reach us via email, phone, or live chat on our website. Specific contact information is listed on our 'Contact Us' page.
WE ARE ALWAYS READY TO ASSIST YOU!
Get in touch
Have questions, or need product support? Don't hesitate to reach out to us. Our customer support team is always available to help you at any time.
Address
Colorado — 1942 Broadway St., STE 314C Boulder, Co 80302, USA
Contact
contact@bgpetcozy.com
+1 983 983 38 47
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About Store
Address: 1942 Broadway St., STE 314C Boulder, CO 80302, USA
